With Kivra's Forms you have a flexible way to collect feedback from your customers, and for you to reply in turn. A form is attached to other correspondence, for example, attaching a health care survey with information about an upcoming appointment, or a few questions about how your customer would like to pay an invoice or finding out what a client thinks about your service. What you want to ask is up to you!
With forms, senders can get quick feedback after e.g., a healthcare visit while the experience is top of mind. Or, just as easily send out a longer surveys. Why not use it linked to a booking for health information instead of sending out beforehand and requiring the patient to bring it to the visit? Or, gather needs and thoughts from customers to better adapt future offers?
Do you see any suitable scenarios for your organisation with forms?
Let your customers help you evolve – information and feedback are win/win's.
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